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Voted SA's No.1 Hiking Meal! | FREE shipping on Orders of R1,000 or more!
Voted SA's No.1 Hiking Meal! | FREE shipping on Orders of R1,000 or more!

Frequently Asked Questions

We are a South African food producer specialising in the production of freeze dried outdoor and adventure meals, snacks, single ingredients and gear.
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Freeze-dried products are shelf-stable at room temperature, requiring no refrigeration and (under typical storage conditions) are capable of retaining up to 98% of fresh-equivalent nutritional value for up to 25 years.
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You can email us on info@foreverfresh.co.za. You can also contact us via our Instagram and Facebook page (forever.fresh.foods)

You can also contact us on LIVE CHAT, during office hours. Simply click on the green LIVE CHAT icon (bottom right corner of the screen) to begin a live chat.


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Our production facility is based in Somerset West, Western Cape - South Africa
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We are an online shop only, but do have a number of Stockists all over South Africa and in Namibia that stock our products. A full list of our Stockists can be found here

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Yes, through our online shop www.foreverfresh.co.za

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Yes. More information on our partnering programs can be found here:

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We produce and market the following ranges of freeze dried food products and related items:

  • Outdoor and Adventure pre-cooked meals
  • Fruit & Veg Snacks
  • Single Ingredients 
  • Gear

If there is something that we don’t offer and you would like to see, please feel free to contact us with your request.

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Great question! Dehydration and Freeze-drying both seek to remove moisture from food, however the methods are vastly different. Dehydrators use heat to evaporate water, whereas Freeze drying uses vacuum freezing (a process called sublimation) to gently remove water, without damaging the food and the delicate vitamins and essential phytonutrients. This allows the food to retain its original shape, texture and concentrated taste. Freeze dried products are generally more expensive than Dehydrated equivalent products, but are way superior in every other aspect.

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Our products section of the website provides detailed information on each product, together with nutritional information.

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Most of our Outdoor and Adventure Meals are made in a kitchen under MJC Halaal certification. Please contact us for a current list.

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NO! - Please do not do this. Our pouches, as a result of our commitment to 100% recycled / reusable plastics, are not suitable for boiling water.

If you want cook-in-the-pouch convenience, please look to get our reusable Silicone Pouch.

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Each Product comes with clear rehydration instructions on the REAR LABEL, as to how much (ml) of water is recommended. 

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Each Product has clear REHYDRATION instructions on the REAR LABEL. Note that rehydration times are different from product to product and are guidelines of minimum times required to ensure the product is suitably rehydrated for consumption. When in doubt, leave the product to rehydrate at least 10min or longer for optimal results.


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Our Rehydration instructions, as found on the REAR LABEL of each product recommends COLD water, but HOT water will also work and will in most cases speed up the rehydration time. 

We recommend cold water for the simple reason that the product will rehydrate perfectly well in cold water, without you needing to waste gas/fuel/energy and can use the aforementioned to simply heat up the pre-cooked meals once adequately rehydrated. This means you will carry less (weight) and cost you less in the long run.

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Most of our products are pre-cooked. This means that you don't need to cook them. All you need to do is to heat them up to the desired temperature you want to eat them at. This saves massive amounts of time and energy.

Avoid cooking the meals. It is not necessary and will just make the delicate flavours and textures turn into something that looks like soup or Jungle Oats.

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Our Outdoor and Adventure Meals are all pre-cooked to save you valuable time and energy. These do not require cooking (only heating to your desired temperature) and could as a matter of fact be eaten cold.

Our Single Ingredients, Snacks and Pantry items are generally raw (as nature intended) to preserve all their nutrients. There might be some exception in which case it would be noted under that product’s page.

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Forever Fresh specifically designed all Meals to be pre-cooked so that they can be eaten cold (or dry for that matter, if both heat and water are not available). They are naturally way better heated up and a wonderful source of comfort!
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A “serving size” is a standard measurement amount of a food consumed. A “portion” describes how much you eat. For example, the Nutrition Label may equate ¾ cup (150 g) as a single serving but if you eat 1½ cups (300 g), that is your portion size.
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A single serving is based on ¾ cup (150 g) of rehydrated food. Our standard meals contain 2 servings (i.e., the equivalent of approx. 300 g rehydrated food).
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Serving sizes and serving recommendations vary from country to country and from male to female, old to young, active to not so active etc. Forever Fresh's Main Meals are based on the equivalent (rehydrated) weight of 300g. Our Sides are based on the equivalent (rehydrated) weight of 150g (for the Small) and 300g (for the Large). Subject to combining a Small or a Large side, one's total meal weight will either be 450g or 600g accordingly. The aforementioned would be adequate for two to share, or for one very hungry adventurer. When in doubt, we recommend taking more food than too little, noting that the meals are super light and long lasting - so one will not notice their weight and those meals brought back, will be ready for one's next adventure.
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Freeze dried meals are ultralight and generally weigh only up to one-third of the fresh equivalent. This means that on average a 300g meal would weigh in at approx. 100g or less. By way of extreme example, our 30-Meal Essential Pack (consisting of 30 main meals) weighs only 2.4kg for an entire month's supply of food!
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For our Main meals, the weight of the pouch and the included oxygen absorber is 16.5g. To get the total weight add 16.5g to the net weight of the product (which information, you will find on the front bottom right corner of each product).
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Freeze dried meals are known to be good for up to 25 years. This is very much dependent on 3 things (protection against moisture, oxygen and light – in that order). To achieve the best shelf life (bearing in mind that freeze dried foods are shelf stable at room temperature and thus don’t need refrigeration), we use a combination of high barrier plastic pouches (which as a side are 100% recyclable) as well as inserting an Oxygen Absorber into each meal).  The combination of these two elements supports the long shelf life, however as we have not been in business for 25 years, we are not able to claim this (at this stage in any event). To this effect, we are currently permitted to label our products with 12 MONTHS and will be updating future expiry dates as time literally moves on.
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No, they are shelf stable at room temperature, however we advise you to store them in a dry cool space. Once opened, you can increase its shelf life by refrigerating it but it’s not essential.

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Yes, in certain of our products we may include an Oxygen Absorber to assist in keeping your product fresher for longer. Although certified food-safe - Do not eat.

Note that these may become warm when exposed to oxygen (i.e. once the pouch is opened) - This is perfectly normal and they are doing exactly what they are designed to do; i.e. absorb oxygen, with heat being the by-product of the chemical reaction taking place.

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All our meals have detailed Nutritional information, which can be found on the rear label. We also highlight the amount of Protein, Calories as well as Nett (dry) weights on the front label.
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The freeze-drying process is incredibly gentle and lets the food retain its original shape and flavour as well as much as 98% of its nutrients.

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Calories (cal) and kilojoules (kJ) are both units of energy in food. Kilojoules are the official unit for measuring energy in South Africa.  The more calories or kilojoules a food contains the more energy it provides. 1 calorie is equal to 4.2 kJ.
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No, nothing else but the pure ingredient!

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Our products do not contain any MSG, or for that matter any other additives or preservatives. 
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Your individual energy needs are largely based on your age, activity levels and gender. Within the South African context, recommendations are published by the National Department of Health under the Food Based Dietary Guidelines. If in doubt, consult with a registered dietitian, who will be able to assist you in tailoring a nutritional plan to suit your needs.
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Where possible we aim for organic suppliers. Where organic produce is unavailable, our strict sourcing protocol sees us choosing those suppliers that follow best farming practices.

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We do not support any kind of GMO processes.

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In terms of our Single Ingredients, Snacks and Pantry Items, these are generally Gluten Free, since we use only all-natural raw fruit and vegetables. 

For our Outdoor and Adventure Meal range, each product has detailed Nutritional Information, including (where applicable) Gluten and Allergens information.


Should we add products that are not Gluten Free, this would be highlighted under the product’s page.

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The website is secured with SSL standard website encryption and our payment gateway providers provide their own encryption safety protocols for your protection.

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Our website prices are inclusive of VAT. Our VAT Registration number is: 4210295384.

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No – we only take online orders

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By placing your order through our website, you will receive an email confirming your order.

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In addition to email updates, you can log into the website and check on your order as it moves through the different stages.

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Yes, we do from time to time, these will appear on our website under specials

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We don’t at this stage, but we are happy to consider it once there is a need for it.

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If you are interested to stock our products, you can look to get further information on our Wholesale partner program as well as registering here

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Yes, let us know what kind of volumes you are talking about and we will come back to you with a quote.

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A full list of our Stockists can be found here
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We accept credit card payments as well as instant EFT directly via our check-out process on our website.

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No – this is not possible

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Yes, we offer instant EFT payments upon check-out – should you not wish to use a credit card.

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Yes, once your order is confirmed, simply provide us with your company name and valid VAT registration number.
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We offer free shipping (within main South African metropolitan areas) on orders over a certain value. 

The current value is on orders that exceed R1,000.00

Please consult our main website page for current order value qualifying amounts. 

For orders under under the free shipping qualification, the website shall provide a real-time quotation.

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We provide door to door courier shipping regionally throughout South Africa.

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Yes, Forever Fresh ships though-out South Africa to main centres using door-to-door courier services.  Should you not be in a main centre, we would still like to make sure you enjoy Forever Fresh products, so please contact us for us to see how we can assist you.
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You will receive a notification that your parcel has left our premises and you will be able to track it until it arrives at its destination.

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No – we use courier services and they cannot deliver to PO Boxes.

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No – our company is an online service only hence you cannot collect. 

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Although we literally climb mountains for our customers, certain logistics prevent us from satisfying every request. As a guide, as the Forever Fresh HQ is in Somerset West, if you are in the Western Cape, we may be able to get your order to you quicker, but cannot guarantee delivery dates. If outside of the Western Cape,  subject to where you reside, we may be able to arrange for overnight courier, which will attract an additional cost. Please contact us before placing your order for us to see how we assist you. 
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Shipping will take place approximately 3-5 working days after your payment has been confirmed. Bulk orders may require additional time.

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Although we are registered and have an export license, certain countries will have specific import requirements and certifications and/or restrictions. Please contact us to discuss.

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We will quote shipping separately on bulk orders.

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Qualified refunds will be processed on conclusion of an investigation into any lost parcel. We will revert back asap.

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Unfortunately, we don’t take products back due to the fact that it is a food product and there is a safety aspect that prohibits us from being able to accept the products back.

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Contact us immediately so we can look into it and we will revert back to you asap.

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Unfortunately, freeze dried meals only last up to 25 years - so shipping with SA Post Office is not possible!
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